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Service Coordinator

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Patient Care Coordination


We are currently seeking qualified and passionate Service Coordinators (Care/Case Manager) for a full time position that will manage a caseload of participants to help them achieve the ultimate goal of independence through high-quality care and efficient delivery of community resources.Job responsibilities include the assistance of participants with achieving access to needed services through integration and coordination of medical and long term care services for the purpose of person centered care plan development and service coordination.Complete telephonic and in-person monitoring visits with participants, caregivers, or providers to gather information to assess need for services for person centered care plan developmentCoordination and authorization of referralsEnsure continuity of care and uninterrupted service delivery and identify gaps in plans of careAssist in coordinating the development of informal or voluntary services to integrate into the participants person centered service/care planWork with with physicians, care managers, discharge teams, and other parties to ensure optimal discharge plan, care plan, and coordination of short and long term care servicesAid participants with submitting appeals and resolving complaints and concerns.Requirements:- Bachelor's Degree is a requirement (Social or Human Services) field. Other degrees may be considered pending review and approval- Knowledge of state computer software system (HCSIS / SAMS) preferred- Knowledge of MCO systems preferably Keystone's ELTSS- Minimum 2 years experience in human services/case management preferred- Proficient in Microsoft Office and Excel- Local travel Required (up to 50%)- Ability to organize multiple tasks in a timely manner-Bilingual candidates are encouraged to applyPatient Care Coordination offers a competitive salary, travel reimbursement and excellent benefits including medical, dental, vision, 7 paid holidays per year and paid time off. Patient Care Coordination also offers a 401k plan which the company matches. Standard office hours are from 9 AM to 5 PM Monday through Friday, but we are pleased to offer a flexible work schedule between the hours of 8 AM and 5:30 PM.

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